Penta Laboratories Launches New E-Commerce Platform, Reinforcing Commitment to Customer-Centric Innovation

THOUSAND OAKS, CA – Penta Laboratories, a leading provider of electron tube and magnetron technology, today announced the launch of its new e-commerce platform. This initiative underscores the company's dedication to providing unparalleled customer service while maintaining its position at the forefront of design and innovation.

United States, 2nd Dec 2024 - Penta Laboratories, a leading provider of electron tube and magnetron technology, today announced the launch of its new e-commerce platform. This initiative underscores the company's dedication to providing unparalleled customer service while maintaining its position at the forefront of design and innovation.

Ian Stuart, Chief Operating Officer at Penta Laboratories, commented on the launch: "This platform marks a significant step forward in our mission to deliver exceptional service to our customers. It allows us to better serve our global clientele and solidify our position as the industry leader in electron tube and high power microwave systems technology."

He further emphasized the company's customer-centric approach: "We are committed to providing quality products at very affordable prices, supporting mission-critical businesses rather than exploiting them. Unlike some competitors, we prioritize accessibility in fast lead times, and transparency. Every customer, from small family businesses to multinational OEMs, has direct access to my desk. We believe this commitment to customer service, combined with our upcoming product lines, and providing high quality expendables, will drive Penta's growth in the next decade."

Ian also addressed the changing landscape of B2B sales: "The old B2B system where companies hide behind custom quotes and obscure pricing is a thing of the past. It harms customers by hindering efficiency and transparency in pricing. We believe in empowering our customers with clear, readily available information and a streamlined purchasing process - even for our complex export-regulated products"

He concluded with a vision for the future: "I believe firmly in becoming the first major power grid solutions marketplace for electron tube, magnetron, and klystron technology worldwide. This new e-commerce platform is a crucial step in realizing that vision."

Among the best-selling products expected to drive growth in 2025 are Penta Labs Power Triodes and Magnetron tubes including:

1. 3CX4500F3/YU-108 4500 W MEDIUM MU POWER TRIODE
2. 3CX10,000H3 - 10 KW MEDIUM MU POWER TRIODE
3. MG5193 and MG6090
4. CO2 Laser RS2048CJC RF tubes for Laser Cutting applications. 
5. Penta’s  renowned 3-500Z tubes 

The new e-commerce platform offers a streamlined and user-friendly experience for customers to browse and purchase Penta Laboratories' extensive range of electron tubes. This initiative reflects the company's commitment to continuous improvement and providing innovative solutions to meet the evolving needs of its customers.

About Penta Laboratories

Penta Laboratories - https://pentalabs.com/ is a leading provider of electron tube technology and high-power microwave devices for the consumer, industrial and defense sector. Penta Labs is known for its commitment to disruptive innovation, and customer service. The company offers a wide range of products and services to meet the ever-evolving needs of various industries.

Media Contact

Organization: Penta Laboratories

Contact Person: Ian Stuart

Website: https://pentalabs.com/

Email: Send Email

Country:United States

Release id:20750

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